Proud USA

Return Policies

Effective Date: January 10, 2025

Thank you for shopping with “Proud to be an American.” We strive to provide high-quality products and want you to be completely satisfied with your purchase. This Return Policy outlines the terms and conditions for returning items purchased through our website.

1. Return Eligibility

You may return items within 7 days of receiving your order for a full refund or exchange, provided that the items are:

  • Unused and in their original condition
  • In the original packaging with all tags and labels attached

2. Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Downloadable products
  • Items marked as final sale

3. Return Process

To initiate a return, please follow these steps:

  1. Contact us at info@proudtobeanamerican.com to request a return authorization. Please include your order number and the reason for the return.
  2. Once your return is authorized, we will provide you with instructions on how to return the item, including the return shipping address.
  3. Pack the item securely in its original packaging, including all accessories, manuals, and documentation.
  4. Ship the item back to us using a trackable shipping method. You are responsible for return shipping costs unless the return is due to a defective or incorrect item.

4. Refund

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within  5-10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

5. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item. We recommend returning the original item first to ensure you receive the new item promptly.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.

7. Contact Us

If you have any questions or concerns regarding our return policy, please feel free to contact us at:

Proud to be an American
info@proudtobeanamerican.me

By making a purchase on our website, you agree to the terms outlined in this Return Policy. Thank you for supporting “Proud to be an American”!